What are the four levels of AWS Premium Support?
Basic, Developer, Business, Enterprise
Basic, Startup, Business, Enterprise
Free, Bronze, Silver, Gold
All support is free
Q: How are the enhanced AWS Support tiers different from Basic Support? AWS Basic Support offers all AWS
customers access to our Resource Center, Service Health Dashboard, Product FAQs, Discussion Forums, and
Support for Health Checks at no additional charge. Customers who desire a deeper level of support can
subscribe to AWS Support at the Developer, Business, or Enterprise level.