Apple recommends a DIMM installation scheme for the Mac…

Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that: A. Increases processing power B. Enhances graphics processing C. Optimizes system cooling D. Enables use of special memory modules Explanation:Apple recommends that you use Apple-approved DIMMs. You shouldn’t use DIMMs from older Mac Pro computers in your new Mac Pro. You can […]

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What color indicates that the Liquid Contact Indicators…

What color indicates that the Liquid Contact Indicators inside a MacBook Pro (13-inch, Mid 2012, have been triggered? A. Red B. Blue C. White D. Yellow Explanation:The indicators trigger only with direct contact to a liquid. The indicators will not be triggered by temperature and humidity that is within the product’s environmentalrequirements described by Apple. […]

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How do you reset the SMC of a MacBook Pro (Retina, 13-i…

How do you reset the SMC of a MacBook Pro (Retina, 13-inch, Early 2013)? A. Press the internal SMC reset button near the SSD slot. B. Disconnect the main battery, then hold down the power button down for five seconds. C. Shut down the MacBook Pro and unplug for fifteen seconds. Attach the power adapter […]

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What question should you ask the customer next?

William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how toconnect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and and the computer passed all tests […]

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Which one of the following resources is the Apple-recom…

You require additional information about a specific problem with a customer’s Mac. Which one of the following resources is the Apple-recommended choice forresearching the problem? A. Apple Downloads B. Apple Support articles C. Third-party search engines D. Apple Support Communities Show Answer

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