Category «220-902»

Exam 220-902: CompTIA A+ certification (update May 6th, 2017)

Which of the following should the technician use to MINIMIZE exposure to the dust while protecting internal hardware components?

A technician would like to remove the dust inside of a desktop computer. Which of the following should thetechnician use to MINIMIZE exposure to the dust while protecting internal hardware components? (SelectTWO). A. Mask B. ESD mat C. ESD strap D. Antistatic bag E. Safety goggles F. Rubber gloves Show Answer

Which of the following best practices should the technician recommend the user implement to prevent future hacking?

A user’s personal laptop was hacked. A technician troubleshooting the issue discovers the user used thenumbers 123456789 as their account password. The user has not changed the password in two years. Whichof the following best practices should the technician recommend the user implement to prevent future hacking?(Select TWO). A. Configure screen saver B. Set a …

which of the following is the NEXT step?

A user reports several technicians have been unable to solve a problem and requests that the technician on thephone comes out to fix the problem because the user is unable to work. After the technician has effectivelycommunicated a willingness to help, which of the following is the NEXT step? A. Allow the user to speak …